Shipping policy

Shipping Rates and Delivery Time:

1. Shipping to: United States

2. Shipping Time: Standard Shipping: 9-15 business days

3. Shipping Rate: Standard Shipping: $10

4. Order Processing Time: 1-2 business days

Order Cutoff Time: 2:00 PM GMT-8 PST (Los Angeles)

Business Days: Monday-Friday

Shipping Method:

We proudly use UPS/USPS as our primary shipping carrier. Our production time is uniform, and shipping rates vary depending on the order’s destination.

Order Tracking:
We will email or send you a tracking number to your account. Please allow 24-48 hours for your tracking number to be updated after receiving this email.

Please keep in mind that delivery dates may change due to inclement weather conditions or holidays.

30-Day Return Policy:
If you are not completely satisfied with your order for any reason, we offer a 30-day return policy.

Shipping Delays:
During peak periods (such as holidays or promotions), processing and shipping times may be extended.
In the event of force majeure (such as weather or logistics delays), we will promptly notify you and assist in resolving the issue.

Tax Policy:
All our products are duty-free and no additional taxes will be charged at checkout.
If you have any tax issues in your area, please contact your local tax authority directly.

Contact Information:
If you have any questions about our shipping policies, please contact us at the following:
Email: info@ancienttao.com
Phone: +44 7925001838
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT+8).