Frequently Asked Questions
General / Feng Shui
What is feng shui?
Feng shui is an ancient Chinese practice of arranging pieces in an environment to create harmony between people and their surroundings. Feng shui means “the way of wind and water”.
Proper balance allows the attraction of wealth, success, and protection from negative energy, among other intentions.
Who is affected by feng shui?
Feng shui is about the flow of energy, which affects everyone regardless of experience, background or horoscope.
This includes Chinese and non-Chinese, beginners or experienced believers of feng shui, and anyone born on any horoscope year.
Homes, offices, and businesses should all utilize feng shui principles to attract wealth, harmony & good energy for everyone who comes to that space.
What are feng shui charms?
Feng shui lucky charms, such as money frogs, dragons, and laughing buddhas, help to balance energy. These items serve as cures (to block negative energy) or enhancers (to attract luck and fortune).
Properly placing these objects strengthens the flow of chi, which is essential for achieving prosperity, good health, and protection.
What’s the difference between cures and enhancers?
Cures: Used to neutralize or block negative energy (like placing a Pi Yao to appease Tai Sui).
Enhancers: Boost positive energy to attract wealth, success, love, or health (like having money frogs and money trees).
Using both ensures a well-balanced environment.
Can feng shui charms really attract wealth, health, and other aspirations?
Yes! Many successful people around the world have many feng shui charms that improve wealth, relationships, and well-being by creating a supportive energy around them.
While hard work is always needed for success, having a good environment and some luck by your side will allow your every effort to bear more fruit.
Even small adjustments—like adding a wealth charm in your home’s southeast corner—can make a noticeable difference over time by aligning your surroundings with your goals.
Do I need to believe in feng shui for it to work?
No. While belief is good, feng shui is about the flow of energy, which affects everyone. Positive results come from improving your environment, which can make you feel more motivated and attract new opportunities.
Many people notice improvements in mood, finances, or relationships even when they did not believe in feng shui at first.
Do I need to consult with a feng shui master/expert?
There’s no need. We include all of the necessary information for each item – who it’s recommended for, meaning & effects, and proper placement tips – in each product description.
While consultations are good for getting more personalized recommendations, they can also be costly and time-consuming. Most information can already be found online.
We do our best to give you everything you need to enjoy the benefits of feng shui in a way that is convenient and easy-to-understand.
If you would like some personal recommendations, please feel free to chat with us.
Can I buy feng shui charms for myself? Can I give them as a gift?
Yes! Most believers buy feng shui charms for personal use. These cures/enhancers boost positive energy and enhance your space, no matter who purchases them.
Yes, you can also give them as gifts! They are meaningful presents that can help your friends and loved ones achieve their own goals. Just choose charms that match what you or the recipient want to attract in life.
Products
How do I know which feng shui charms are right for me?
You should choose based on your intentions for your life, home or business. Each lucky charm helps with specific intentions—like attracting wealth or bringing protection. Check the product’s description to see if it aligns with your goals.
You can also chat with us to ask for personal recommendations.
Does the Chinese zodiac/horoscope or birth year affect which charms are right for me?
Most feng shui items & charms benefit everyone in general, regardless of your Chinese horoscope or birth year.
There are a few items (like dragons) which align better with some horoscopes. For these items, we provide the necessary information in the product description.
Do you offer consultations or product recommendations?
We currently do not offer feng shui consultations, but we’ll be happy to provide you with some personal recommendations.
To help you choose a charm for yourself, our product descriptions also contain everything you need to confidently use each item on your own.
If you’d like a personal recommendation, please feel free to chat with us.
Are your charms cleansed & blessed?
Yes! Every charm is cleansed to remove any negative energy, then blessed with your name, positive energy and good intentions before delivery.
This process ensures that your feng shui charms arrive ready to bring prosperity, protection, and good luck into your space.
Where should I place my feng shui charms?
Proper placement is important in feng shui. Some charms, like money trees, thrive near your home’s entrance, while others, like laughing Buddhas, work well in living rooms. Check the item’s product description for proper placement tips.
How do I activate my feng shui charms?
All our charms are already activated. They are cleansed from any negative energy & blessed with your name, positive energy + good intentions before delivery, making them ready to bring you its full benefits. They simply need to be placed in the proper area.
Can I have multiple feng shui charms in the same room?
Absolutely! Combining charms with different intentions (like wealth and protection) can create a well-balanced flow of energy. Just ensure each item aligns with your specific goals.
Do feng shui charms lose effectiveness over time?
Feng shui charms can gradually lose their effectiveness, especially if they absorb negative energy or if the space around them becomes stagnant. Over time, their energy can diminish, making it essential to re-energize or replace them.
However, with proper care, you can maintain their power for a long time. Practices like cleansing with sound, incense, or sunlight can help recharge their energy.
How should I care for my feng shui charms?
Your lucky charms work hard to balance the energy in your environment, so they need proper care to maintain their effectiveness.
- Regular Cleansing: Clean items physically (with a cloth) and energetically (using sound, incense, or sunlight).
- Refresh Intentions: Align them with your new goals by resetting intentions during specific occasions, such as the Lunar New Year or a personal milestone.
- Proper Placement: Ensure they stay in their proper placement according to feng shui principles. For example, wealth items often go in the southeast corner.
- Replace When Needed: Some items, especially those worn out or broken, may need replacing to avoid blocking good energy.
With these practices, your feng shui charms can continue to attract positive energy and support your goals effectively for a long time.
Shipping
How to track my order?
Our delivery partner will text you the tracking number once we ship out your order (within 1-2 business days).
Once you receive your tracking number, please follow the instructions here: Track Your Order.
Do you ship internationally?
For international orders, please Contact Us for assistance.
When will I receive my order?
Express shipping is available nationwide.
- Metro Manila: 2-4 business days
- Luzon: 3-5 business days
- Visayas & Mindanao: 5-9 business days
Your items will be cleansed and charged with your name + positive energy before delivery. Please allow 1-2 business days for us to ship out your order.
*Lead time during holidays, sales, and peak season may vary due to a high volume of orders. In case of typhoons or inclement weather conditions, kindly expect a delay.
Do you offer free shipping?
Yes! We offer free nationwide express delivery on all orders.
How do you ensure fragile items arrive safely?
Each item comes in its own box with very secure packaging to protect it. We assure you that your orders will arrive in a safe condition.
In case you receive a damaged item, please contact us for a quick & free replacement.
Payments
What payment methods do you accept?
We accept the following payment methods:
Credit/Debit Card Payments
E-Wallets (GCash, Maya, and PalPay)
Can I pay via Cash on Delivery (COD)?
No, we do not accept Cash on Delivery (COD).
Returns & Refunds
What is your 30-Day Good Luck Promise?
We want you to feel happy and confident about the charms you welcome into your space. Each one is blessed with powerful intentions — ready to help bring real change into your life.
If you do not feel any of its effects within 30 days, we’ll help you exchange it or offer a refund.
For more information, please read our 30-Day Good Luck Promise.
What is your return/refund policy?
We accept returns within 7 days of delivery if the item is damaged or incorrect. In this case, the item/s may be replaced or refunded.
Store credit or a direct refund (whichever you prefer) will be processed once we receive the item.
We also have a 30-Day Good Luck Promise.
How do I report a wrong, missing or damaged product?
Please contact us immediately with your order details, and we’ll resolve the issue quickly.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive the returned item/s.
Order Issues
Can I change or cancel my order after placing it?
Order modifications and cancellations may or may not be made once your order is confirmed, depending on if they have already been processed or not.
Please contact us immediately if you want to change or cancel your order.
Can I change my delivery address after placing an order?
If your order hasn’t been shipped out yet, then we can change the delivery address for you.
Please contact us immediately for assistance.
What should I do if my order is delayed?
Please note that lead time during holidays, sales, and peak season may vary due to a high volume of orders. In case of typhoons or inclement weather conditions, kindly expect a delay.
How do I report a problem with my order?
Please contact us immediately with your order details, and we’ll resolve the issue quickly.
Can't find what you're looking for?
Send us a message or email and someone from our Customer Service team will get back to you as soon as possible.
- WhatsApp: +44 7925001838
- Email: info@ancienttao.com